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AI Balancing Act: How Companies Can Scale LLMS to Improve Performance, Cut...
A media feeding frenzy over the exploding scale and increasing costs of artificial intelligence (AI) has created a divide between the reality of the technology and its perception among decision...
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Salesforce Brings Slack AI to All Paid Customers, Adds Recap to Deliver Daily...
Slack strengthens its AI-powered platform as it continues rolling out native generative AI capabilities to users, including enhanced search, channel and thread summaries, and a new recap feature...
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AI and Trusted Data Will Make Every Irish Business Smarter
Every business leader today knows they need to make major investments in artificial intelligence (AI) to fuel growth and strengthen customer relationships. They see AI as the tool to augment their...
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Salesforce Paves the Way for More Sustainable and Equitable AI
Newly-established Sustainable AI Policy Principles aim to guide advocacy with regulators and lawmakers Five nonprofits will develop AI-focused climate solutions with Salesforce support, prioritizing...
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Salesforce Announces Implementation and Data Governance Bundles for Safe and...
The AI Implementation Bundle provides essential development tools that help customers build, test, deploy, and extend AI experiences across their organizations The Data Governance Bundle combines key...
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Salesforce Report: UK Teams Tap AI and Data to Drive Revenue as Service...
Editor’s note: Visualisations included throughout this article are set to global responses to the State of Service report by default. UK responses are available via filter Both service and field...
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Pipeline to Paycheck: Salesforce Adds Incentive Compensation Management to...
Salesforce today announced the launch of Salesforce Spiff, incentive compensation management functionality built right into the world’s #1 AI CRM, to automate commissions and motivate sellers. With...
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Salesforce Enhances Slack Sales Elevate with AI, Automation, and Personalized...
Improved deal notifications and filters, automated sales process templates, and Slack AI capabilities provide better visibility into performance so sales executives can stay informed, take action, and...
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Salesforce Accelerates Salesblazers with New Community Experience
Expanded offering highlights Salesforce’s commitment to building the largest and most successful community of sales professionals The Salesblazer Community is one of the fastest-growing communities of...
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Salesforce Launches AI-Powered Capabilities to Help Banks Quickly Resolve...
AI-Powered Transaction Dispute Management streamlines the entire dispute process to resolve customer inquiries and requests more efficiently Einstein Copilot Banking Actions automates time-consuming...
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